Partner portal
Team and seats
Who counts as a seat, how members show up in Settings, and why inviting or removing someone is still done by Kyrolane.
2 min read
The team is the list of active members on the organization. Seats are how many of those members the license allows.
Included seats
Partner Shared$999/mo · 5 seats includes 5 seats.
Partner Private$2,499/mo starting · 25 seats includes 25 seats.
The license can store a higher seat limit. Raising the limit above the included count requires a monthly price above the catalog price for that plan. Kyrolane sets that price. The portal does not sell extra seats itself.
Settings shows the live numbers as seats used out of the seat limit, next to the plan name and renewal date.
What you can see
Settings → Branding & email → Team lists each member’s name, email, and role. Coaches appear as Recruiter. View leaderboard opens /partner/analytics.
Any active member can load that list. It is not admin-only.
Inviting and removing
Ask Kyrolane to add the person. They become a member with the Admin or Coach role. When they already have a Kyrolane login, the membership attaches to that user. If the license has no room, the invite cannot become an active seat.
Removing a member sets them to removed. A removed member is not an active membership, so /partner shows Access denied for that login unless they belong to a different organization.
Pending invites are counted when Kyrolane turns an invite into a membership. A full license skips that invite instead of going over the seat limit.
Team analytics
The analytics page includes the leaderboard linked from the team card. Outreach and placements are attributed to the member who sends the pitch. Export files follow the same rule as the rest of the portal: admins can export the organization, and coaches can export candidates they created or are assigned to, plus pipeline rows they sent.
Still stuck?
- Read the FAQPortal redirects, expired licenses, and email that will not send.
- Open the partner portalThe signed-in workspace for placement teams. The marketing page is /partners.
- Contact supportFrom inside the portal, Support is where you email Kyrolane.
- Connected assistantsWorkspace Settings is where you connect ChatGPT, Claude, and other MCP clients.